Asaman Appliances Repair (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you book a service or contact us, how we use it, and what choices you have.
Information We Collect
When you book a service or contact us, we collect:
- Your name, phone number, and email address
- Service address (street, city)
- Service details (appliance brand, model, issue description)
- Preferred date, time, and payment method
- Any additional notes you provide
How We Use Your Information
- To schedule and provide the service you requested
- To contact you to confirm, follow up, or answer questions about your booking
- To process payment for services rendered
- To comply with applicable laws
We do not sell your personal information. We do not share it with third parties for marketing.
How We Share Information
We only share your information with service providers who help us operate (for example, email delivery providers used to send your booking confirmation). These providers are bound to use the information only for the services they provide to us.
Data Retention
We retain booking and customer records as long as needed to provide service, fulfill warranty obligations, and comply with tax and other legal requirements. You may request deletion at any time.
Your California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we have collected about you
- Request deletion of your personal information
- Request correction of inaccurate information
- Opt out of the sale of personal information (we do not sell personal information)
To exercise any of these rights, email us at info@asamanrepair.com or call (925) 378-0318.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data.
Children
Our service is not directed at children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision.
Contact Us
Questions about this policy? Email info@asamanrepair.com or call (925) 378-0318.